Purpose
These areas support administration, visibility, and system control across iTech System.
What belongs here
- Reports for performance, operations, and financial review.
- Utilities such as media, calendar, announcements, and activity log.
- Setup areas for staff, roles, settings, fields, menus, features, and permissions.
Best practice
Only change setup options with a clear understanding of the workflow impact. Admin settings shape how the whole CRM behaves.