Knowledge Base

Find answers in iTech CRM System

Search setup guides, feature documentation, communication guidance, and day-to-day workflows from the public knowledge base.

Knowledge Base / iTech System Core Areas

Dashboard and Daily Workflow in iTech System

Purpose

The dashboard is the daily starting point in iTech System. It gives staff a quick view of what needs attention before moving into detailed records.

What to review first

  • Open leads that need contact or assignment.
  • Tasks, reminders, and scheduled follow-ups.
  • Tickets, project activity, and account updates.
  • Sales and billing items that are waiting for action.

Best use

Use the dashboard to decide priorities, then move into the actual record and complete the work there. The dashboard should guide action, not replace proper record updates.

Did you find this article useful?