Purpose
This feature is used to create and manage database backups for recovery and maintenance.
How to use it
Use it as part of routine operational safety, especially before major data changes or system updates.
Connected areas
This feature should be used as part of the broader iTech System workflow, not as an isolated tool. Make sure the related lead, customer, project, support, or billing record is also kept up to date.
Best practice
Only enable process changes in this feature when the team understands the operational impact. Feature-level changes often affect multiple parts of the CRM.